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Cancellation & Refund Policy

Last updated: June 2026

Thank you for shopping with SehaLiving. Please read our cancellation and refund policy carefully before placing an order.

❌ Order Cancellation

⚠️
Important Notice

Orders can only be cancelled before they are dispatched. Once an order has been shipped, it cannot be cancelled.

To request a cancellation, please contact our support team immediately after placing the order.

🚫 No Return Policy

❌
Strict No Return Policy

Due to the nature of our products, we do not accept returns.

We do not accept returns for:

  • Opened or used products
  • Change of mind
  • Personal preference issues
  • Incorrect orders placed by customers

Please review product details carefully before placing your order.

💸 No Refund Policy

❌
No Refund Policy

All purchases made on SehaLiving are covered under a No Refund Policy.

Refunds will not be provided for:

  • Delivered orders
  • Refused deliveries
  • Incorrect address provided by customer
  • Delays caused by courier partners
  • Dissatisfaction due to personal expectations

✅ Damaged or Wrong Product Exception

🛡️ We've Got You Covered

If you receive a damaged product, a leaking package, or the wrong item — we will help!

Contact us within 24 hours of delivery with:

  • Order ID
  • Photos/videos of the package and product

After verification, we may offer a replacement if the issue is found genuine.

📍 Non-Delivery Due to Incorrect Information

Customers are responsible for providing accurate:

  • Name
  • Address
  • Mobile number
  • PIN code

If an order is undelivered due to incorrect information provided by the customer, refund or return will not be applicable.

For Cancellation-Related Queries:

📧 Email: support@sehaliving.com

📱 WhatsApp: +91 93271 68005

Thank you for choosing SehaLiving 🌿

© 2026 SehaLiving. All rights reserved.

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