Thank you for shopping with SehaLiving. We are committed to delivering your order safely and as quickly as possible across India.

⏱️ Order Processing Time

• All orders are processed within 1–3 business days after confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• During high-demand periods or sales, dispatch may take slightly longer.

🚚 Estimated Delivery Time

Delivery timelines may vary depending on your location:

Please note that delivery timelines are estimates and may occasionally be affected by courier delays, weather conditions, or regional restrictions.

💰 Shipping Charges

• We offer Free Shipping on selected prepaid orders and promotional campaigns.
• Standard shipping charges (if applicable) will be displayed at checkout before payment.

📦 Order Tracking

Once your order is shipped, you will receive:

• A confirmation message via WhatsApp / SMS / Email
• A tracking ID and courier details

You can track your order using the tracking link shared after dispatch.

💵 Cash on Delivery (COD)

• COD may be available on selected pin codes.
• Additional COD charges may apply.
• Our team may contact you for order verification before dispatching COD orders.

🔄 Failed Delivery Attempts

Please ensure your address and phone number are correct while placing the order. If the customer is unavailable, the address is incorrect, or the order is refused — the courier may return the package to us. Re-shipping charges may apply for reattempted deliveries.

⚠️ Damaged or Missing Items

If your order arrives damaged or incomplete:

• Contact us within 24 hours of delivery
• Share clear photos/videos of the package and product

We will review the issue and provide a suitable resolution as quickly as possible.

🕐 Delayed Shipments

While we aim for timely delivery, unforeseen delays can happen due to weather conditions, courier disruptions, festivals, strikes, or operational issues. We appreciate your patience and understanding.